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       Public Policy : Client Rights

As a consumer of Spindletop Center you have certain rights that are to be respected and implemented by the staff providing you services. Spindletop Center ensures that all individuals receiving mental health or intellectual and developmental disability services are treated with the utmost dignity and respect.

Your Rights are protected by the following people:

Rights Protection Officer Ginny Morgan
(409) 839-2226 Office
(800) 317-5809 ext. 2226 Office
(409) 839-2246 – Fax

Texas Department of Aging and Disabiltiy Services (DADS)
Office of Consumer Services and Rights Protection
P.O. Box 12663
Austin, Texas 78711
CRSComplaints@dads.state.tx.us
1-800-458-9858

Texas Department of Family and Protective Services
P.O. Box 149030
Austin, Texas 78714
1-800-252-5400
1-800-647-7418 (Allegations of Abuse/ Neglect/ Exploitation)

Texas Department of State Health Services
1100 West 49th Street
Austin, Texas 78756
1-888-973-0022

Advocacy, Inc.
7457 Harwin Drive, Suite 100
Houston, Texas 77036
1-800-880-0821

To receive information about your rights as an individual with a mental illness or intellectual and developmental disabilities, to ask questions about Spindletop Center Services or to file a complaint, you should speak to the Rights Protection Officer.

Spindletop Center Services has a staff advocate available to anyone needing assistance in services. Our on staff advocate is here to assist not only consumers, but also families and concerned citizens with providing education information and supports when needed.

You can also learn about your rights as an individual with a mental illness or intellectual and developmental disability by viewing our Rights Handbooks at the links to the right.



Client Rights Links

 

Spindletop Center (409) 839-1000 655 S. 8th Street * Beaumont, TX |  CIO: Jerry Carnley