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       Public Policy : Client Rights

As a consumer of Spindletop MHMR Services you have certain rights that are to be respected and implemented by the staff providing you services. Spindletop MHMR Services ensures that all individuals receiving mental health or mental retardation services are treated with the utmost dignity and respect.

Your Rights are protected by the following people:

Rights Protection Officer Ginny Morgan
(409) 839-2226 Office
(800) 317-5809 ext. 2226 Office
(409) 827-0068 – Pager
(409) 839-2246 – Fax

Texas Department of MHMR
Office of Consumer Services and Rights Protection
P.O. Box 12663
Austin, Texas 78711
1-800-252-8154

Texas Department of Protective and Regulatory Services
P.O. Box 149030
Austin, Texas 78714
1-800-252-5400
1-800-647-7418

Texas Department of Health
1100 West 49th Street
Austin, Texas 78756
1-888-973-0022

Advocacy, Inc.
7457 Harwin Drive, Suite 100
Houston, Texas 77036
1-800-880-0821

Texas Department of Human Services (ICF-MR only)
701 W. 51st Street
Austin, Texas 78751
1-800-252-2065

To receive information about your rights as an individual with a mental illness or mental retardation, to ask questions about Spindletop MHMR Services or to file a complaint, you should speak to the Rights Protection Officer.

Spindletop MHMR Services has a staff advocate available to anyone needing assistance in services. Our on staff advocacy is here to assist not only consumers, but also families and concerned citizens with providing education information and supports when needed.

You can also learn about your rights as an individual with a mental illness or mental retardation by viewing our Rights Handbooks at the links below.



Client Rights Links